Hisense TV problems

Hisense TV Problems: Common Issues & Their Solutions

Reviews, TV

Hisense makes some of the most innovative Smart TVs available. You can find the perfect TV for you, from Laser TVs to ULED Premium and UHD sets with a variety of Hisense TV models.

Hisense TVs are a fantastic product but have some issues. You can resolve any of these common problems without having to return your TV.

Hisense TVs are just like any Smart TV, and they have many problems that need to be fixed quickly. Sometimes, the screen may not display properly or your backlight might stop working. To resolve a problem with your Hisense TV, follow these steps.

Not all Hisense Smart TV problems can be fixed easily. You may need professional help if you have physical problems with your TV. If the product is still under warranty, it’s worth contacting Hisense customer support first. If you’re able to repair Hisense TV problems, you should do so while making sure that your warranty is not void.

What are the most common problems with Hisense TVs?

Hisense TV doesn’t turn on


Sometimes your Hisense TV might suddenly stop turning on.

  • First & foremost check the remote control batteries.
  • Next, turn on the TV by using the switch behind it.
  • Try plugging it into another power outlet if the TV still doesn’t work.
  • If this fails, you can try a reboot. Unplug the TV from its power source and then plug it back in after about a minute. This will allow the TV to restart like a computer.


If that fails, the following suggestions might help:

  • Remove the batteries from the remote control. Recharge the remote control’s batteries
  • For 15 seconds, press and hold the power button.
  • Use the remote control to turn on the TV

This should resolve the issue. However, if the problem occurs again, your Hisense TV will need to be factory reset. The factory reset will restore your TV’s settings from the moment it was installed. These steps will help you perform a factory reset:

  • On your Hisense TV, open the Settings Menu
  • Open Advanced System Settings and look for System
  • Click on Factory Reset
  • This confirmation will be required.

Reminder: After the factory reset completes, you will need to sign back in and reinstall all of your apps. It is a good idea, therefore, to make a list of the apps that you have, so that you can quickly find them.

Hisense TV screen flickers


Hisense TVs can flicker.

It doesn’t always happen, but it can be annoying.

  • If your Hisense TV flickers, you should first turn it on by unplugging the cable.
  • Alternate or damaged cables may cause flickering. If this is the case, you should replace any damaged or unsecured cables.
  • Interference from other appliances is another cause of flickering. This includes devices like mobile phones and electric tools. To see if flickering stops, move these devices away from your TV.
  • To prevent interference, you might also try plugging your TV into another outlet.


Also, you might want to disable the Energy Saving feature on your Hisense TV.

  • Open the Settings menu and then go to the Picture settings.
  • You will see Energy Saving. Click it to see seven options.
  • You can choose which setting will eliminate flickering.
  • You can keep Energy Saving Mode on your Hisense TV by doing a reboot.

If the flickering continues despite all of the troubleshooting efforts, it’s most likely that the component has failed. It is best to have it repaired by an authorised centre.

Hisense TV Brightness is either too high or too low


Your Hisense TV might seem too bright or dark right out of the box.

This can be easily fixed by changing the brightness settings.

  • The remote control can be used to adjust the brightness levels by pressing the Settings button.
  • Next, click the right direction button and choose Picture Mode. Picture Mode allows you to adjust individual parameters and select a preset that matches a particular lighting condition.

Consider using presets for color and brightness on your TV. Presets can be adjusted to suit different situations.

Pictures can be used to adjust various parameters that improve the picture quality. This will allow you to bring out the best in your TV.


These parameters will help you get started.

  • Picture Mode: Theatre Night
  • Backlight: 52
  • Brightness: 51
  • Color: 49
  • Color Space: Auto
  • Contrast: 47
  • Color Temperature: Low
  • Gamma: 2
  • HDMI 2.0 format: Enhanced
  • HDMI Dynamic Range Auto (This parameter cannot be adjusted)
  • Local Dimming High
  • Sharpness: 0
  • Tint: 0

Any parameter not already listed should be set to Off/Zero.

Leave it at that when it comes to RGB sub-controls

If the brightness and color of the screen still looks off, Factory Reset can be used to restore the original settings.

My Hisense TV’s LED indicator is blinking


A blinking LED indicator can indicate a hardware problem.


Before taking it to the service centre, reboot your TV. You’ll be fine if the blinking stops.

You will need to count how many times the LED blinks.

  • If it blinks six or more times, the issue is on the backlight, mainboard, inverter or power board.
  • The problem is likely to be with the inverter or main logic board wires if the TV blinks 4 times.

You should have your TV serviced by a professional.

Hisense TV with Black TV Screen


Black screens are a common problem with smart TVs. This should not stop you from purchasing a Hisense TV or another brand.

This is because the problem often comes with sound from the content that you are trying to view on your TV. Your sound is working but there is no video.


  • First, turn off your TV and disconnect from the power source.
  • Next, press and hold for 20 seconds the power button.
  • After 20 seconds, leave the TV unplugged for 2 minutes. Then, you can plug it back in.
  • Next, turn on the TV once more.

If your TV screen remains black, it is likely that the mainboard, powerboard or LEDs are damaged. If this is the case, you should take your TV to a repair shop.

Hisense TV does not have sound

It’s quiet when you tune in to Netflix or Hulu, but there is no sound.


What do you do if your Hisense TV doesn’t have sound?

  • You should first check the volume of your TV. You might have set it to mute or set the volume low.
  • Some videos may have weak audio because they do not all have the same volume.
  • If the sound is still not coming from the TV, you can try restarting it.
  • External devices such as Blu-ray players and gaming consoles should be checked for possible problems with the connections. You might have a damaged cable in your chain.
  • Due to codec compatibility, videos that are played via USB may not have sound. Many Hisense TVs are compatible with many codecs, but you might encounter videos that were not encoded using these codecs.


Let’s suppose that you don’t have external devices connected and that there’s no sound when you use apps like YouTube and Hulu.

It seems that the problem is with the TV at this point.

  • If this is the case, make sure your TV has wireless headphones.
  • Go to Settings, then click on Sound. Look for Speakers under this sub-menu and verify which output your TV is using. It can be switched back to the internal speakers.
  • If the TV cannot hear sound from the speakers but it is set to the speakers, there may be a problem with the TV. However, there are two possibilities.

Try plugging in headphones or external speakers to determine the problem.

  • If there is sound, it could be due to the problem with the internal speakers. The problem lies with the built-in amplifier’s audio chip.
  • Both cases require that your TV be repaired.

Hisense TV immediately turns on and then off


There could be many reasons why your Hisense TV suddenly turns off after you turn it on.

  • The remote control would be the first. Loose power cables can be another or power supply to name a third TV problem for on & off phenomena.


  • Remote control issue, you can check this by taking out the battery.
  • If the problem persists, it is time to turn off your TV. Instead of leaving your TV unplugged for a few minutes, wait at least 15 minutes before plugging in.
  • If the problem persists, you should check for loose power cables. You should replace any defective power cables, as they are dangerous and can cause more damage.
  • Your TV’s power supply is likely to be damaged if there aren’t any defective power cables. To resolve the problem, it is best to contact a service centre.

Hisense TV doesn’t connect to Wi-Fi


Wi-Fi connectivity is a problem on smart TVs made by Hisense and other brands.

You must determine if your connectivity problem is in the TV or the Wi Fi network before you can fix it.

  • Connect other devices to Wi-Fi first and then try to use it. The Wi-Fi is likely to be the problem if you are unable to connect with other devices.
  • Reset the Wi-Fi router first by turning it off. Then, leave it unplugged for at least a minute before plugging it back in. If connectivity continues to be a problem, it could be a problem with your network provider.


You might want to disconnect any Wi-Fi-enabled devices other than your TV.

  • It is possible for your TV to connect even after you have disconnected other devices. This indicates that your Wi-Fi network may be congested.
  • To decongest your Wi-Fi network, you can move your TV to the 5GHz bandwidth if your router supports dual-band frequencies (i.e. 2.4 and 5.GHz). The frequency of 5 GHz has more bandwidth for heavy devices and applications. The 2.4 GHz frequency is better suited for those who use the Internet less frequently.

If your Hisense TV is still having trouble connecting to Wi-Fi then you might need to clear the caches.

  • Clear the cache by pressing the Home key on your remote control and clicking on Network.
  • To clear your Hisense TV’s cache, press Clear Internet Memory. After you clear your cache, reboot your TV.
  • At this point, you should be able to connect to Wi-Fi.

Hisense TVs: The Pros and Cons of General Use

Pros of Hisense TVs

  1. Hisense TVs are less expensive than high-end brands

Hisense TVs are very affordable for smart TVs.The TVs at the entry-level are reliable and the TVs that cost more than the TVs from larger brands have better features.

Operating Systems are available for Hisense TVs.Hisense uses both Android and Roku operating systems, unlike other brands that only use one OS for smart TVs.

This means that if you are familiar with Android, you can purchase a Hisense TV with Android. You can also get a TV with Roku if you’re looking for something different.

  1. HDR performance is surprising good

Hisense TVs deliver HDR performance.HDR is a feature that many brands fail to capitalise on despite their reputations. However, Hisense still manages quality HDR content.

Hisense is the best TV for HDR.

Cons of Hisense TVs

  1. The refresh rate is limited to 60 Hz
  2. Gaming is not possible on all Hisense TVs


What is the lifespan of a Hisense TV?

The lifespan of a TV depends on the quality of the product and its usage. Hisense TVs are generally well-built and durable. The lifespan of a Hisense TV is usually around five years, but there are some models that last longer (like the LTP60U).

Are Hisense TVs good?

Hisense is a well known brand name in the TV industry.  Hisense TVs are a great buy for those who want to watch TV without spending too much on it. The Hisense TVs have a decent 1080p resolution, which is more than enough for watching movies and shows on the internet.

The Hisense TVs are available at a price point of less than $100, which makes them affordable for most people. They also come with a 5-year warranty, which is longer than most other brands’ warranties.

Hisense televisions are known for their low price and good performance. They have been around for a long time and continue to deliver good quality products.

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This Hisense TV troubleshooting guide will likely have you thinking there are many problems with your Hisense TV. These are the same problems that other TV brands will encounter, according to our technical experts.

These common problems shouldn’t stop you from buying a Hisense Smart TV. They are versatile, reliable, affordable, and cost-friendly. We’ve covered the majority of Hisense TV issues and their quick fixes. These problems can be easily solved now, we hope.